Why Educators Love Alongside: Top 3 Reasons from Our School Partners

To wrap up the school year, we polled our school partners to gather feedback about their experiences with Alongside this school year. We asked the diverse administrators and mental health staff we work with to share what they like most about the platform, and while every district has its unique needs, three themes rose to the top.

Here are the top 3 reasons our customers say they love Alongside:

1. 24/7 Student Access and Immediate Support

Users consistently praise the around-the-clock availability for students to receive help, especially when no one else is available. The platform offers instant validation, emotional support, and self-guided tools, which students find accessible and reliable. Districts do not see this as a replacement for human support, but an important supplement that helps students navigate everyday challenges and screens for more severe issues.

“Students can vent when no one else is available.”
“Available to be used 24 hours a day.”
“24/7 support for students—huge benefit!”

2. Ease of Use and Tier 1 Scalability

Administrators appreciate how easy the platform is to navigate, making it effective for widespread use across both students and staff. It supports early intervention and helps counselors focus on higher-need cases by handling everyday emotional challenges.

“Easy to use, relevant content for students, good for staff as well.”
“User friendly.”
“Feasibility, accessibility, and great resources.”

3. Rich, Personalized Resources and Data Insights

Videos, chat modules, journaling, mood tracking, crisis alerts, and dashboards were frequently mentioned. Users value the actionable data and customization, including language options and topic-specific support (like vaping or managing test anxiety).

“Crisis alerts, mood tracking, and the chat.”
“Resources for a variety of issues; instant feedback.”
“Dashboard, vaping resources, weekly reports.”

What This Means for Schools

These top reasons reflect why districts are turning to Alongside to meet rising student mental health needs with scalable, accessible, and evidence-based tools. It’s not just about checking a box, it’s about real impact, every day.

Want to try Alongside for yourself? Create a demo account and start chatting.